A physiotherapist is a qualified and registered allied health professional skilled in helping you recover from injuries, reduce pain, increase mobility, restore function, and lower the risk of recurring injuries. They provide accurate diagnoses and use evidence-based treatments to create personalised plans tailored to your goals. Treatment varies based on your assessment, objectives, and preferences.

Physiotherapists can diagnose and manage a wide range of conditions affecting the bones, muscles, cardiovascular system, nerves, and other body systems. Our team at Back on Track Sports Physiotherapy is dedicated to providing expert care for your needs. All of our physiotherapists hold postgraduate qualifications, making them some of the most experienced and trusted in Melbourne.

During your consultation, your physiotherapist will ensure you are the centre of attention. They will listen to and address your needs, working with you to formulate treatment goals that maximize your time with us. If you're feeling tight, sore, or experiencing pain in any area of your body, we will work to get you pain-free. Whether recovering from a sports injury, managing chronic pain, or improving overall health, we are here to support you every step of the way.

During this initial visit, your practitioner will provide:

1. Comprehensive Assessment 💬

Our experienced practitioners will start by discussing your relevant medical history with you. Understanding your injury history helps us tailor your treatment plan to your unique needs.

2. Thorough Examination 📋

Next, we'll conduct a comprehensive physical examination to accurately diagnose your condition. This examination helps us identify the root cause of your symptoms and develop an effective treatment strategy.

3. Provisional Diagnosis 📝

Based on the assessment, we'll establish provisional diagnoses to guide our treatment approach. Our goal is to provide you with a clear understanding of your condition and the steps needed for recovery.

4. Personalised Treatment Plan 📅

With your diagnosis in mind, we'll devise a personalised rehabilitation and treatment plan specifically tailored to address your needs and goals. Our holistic approach considers all aspects of your health and well-being.

5. Hands-On Therapy ✋

During your session, you'll experience hands-on treatment from our skilled practitioners. We utilise manual therapy techniques to relieve pain, improve mobility, and promote healing, ensuring you receive the highest quality care. These may include soft tissue mobilisation, dry needling, shockwave therapy, joint mobilisation & manipulation - depending on your diagnosis and what aligns with your treatment plan.

6. Education and Empowerment 🎓

Finally, we'll educate you about your condition, empowering you with the knowledge and tools to actively participate in your recovery process. Together, we'll work towards achieving your optimal level of function and mobility.

If you have private health insurance please bring your member card. 

If you have a GP referral please bring it to your appointment or arrange for your GP to fax or email it to us prior to your appointment. 

Further, if you have any relevant test results such as x-rays or an MRI bring these with you or send them to our email: info@backontracksportsphyiotherapy.com.au

At Back on Track Sports Physiotherapy, we always try to accommodate you as soon as possible as we are open 6 days a week.  In most instances, we can offer same-day appointments. You can see all available appointments with every practitioner in the online booking portal here.

If you require an urgent appointment and can't find a suitable time, please give us a call on  (03) 9813 8852 and we will do our best to accommodate you.

Yes. 

As a HICAPS provider, all our treatments and services are rebatable with your Private Health Insurance. Our clinic is fitted with a HICAPS terminal for easy on-the-spot health fund claiming after your appointment. You can also add a digital membership card your Apple Wallet for a contactless claim.

Certainly! Your physiotherapist can provide you with a referral for X-ray, MRI scans, and ultrasound examinations if needed. Before scheduling any scans, we'll assess your condition thoroughly to ensure we recommend the most suitable imaging for accurate diagnosis.

Payment is required at the time of the consultation. The clinic accepts cash and credit card.

HICAPS

Claim your Health Insurance rebate on the spot.

Medicare

Talk to your GP about a possible referral under the Enhanced Primary Care scheme, giving you 5 partially covered treatments for chronic conditions per calendar year. 

Yes you can. All of our practitioners are qualified to liaise with WorkSafe Victoria and TAC to expertly guide you through your claim.

WorkSafe and TAC set maximum rates they will pay per appointment. As such, there is a small out of pocket fee associated with these appointments.

Back on Track Sports Physiotherapy requires a minimum of 24 hours' notice of an appointment cancellation or rescheduling in order for you to avoid a late cancellation fee.

1.1 It is expected that if you cannot keep an appointment with us, that notice is given as soon as possible by calling the practice and leaving a message if it is after hours.

1.2 If less than six (6) hours notice is given, a late cancellation fee of $50 will apply. 

1.3 If you arrive late to an appointment, but within your appointed time slot, you may receive a shorter consultation in an effort not to inconvenience other clients waiting.

1.4 If you either arrive after or entirely miss an appointment, you will be charged the consultation fee in full.

1.5 Exceptions may be made for immediate emergencies only, (eg. medical emergencies, car breaking down on the way), at the clinic’s discretion. This does not include last-minute work commitments, family commitments, change of plans, forgetfulness, etc. 

We are committed to providing exceptional healthcare to our clients.  If you are unable to do so, please advise us in an appropriate time, so that other clients may be offered your appointment time.