During this initial visit, your practitioner will provide:

1. Comprehensive Assessment 💬

Our experienced practitioners will start by discussing your relevant medical history with you. Understanding your injury history helps us tailor your treatment plan to your unique needs.

2. Thorough Examination 📋

Next, we'll conduct a comprehensive physical examination to accurately diagnose your condition. This examination helps us identify the root cause of your symptoms and develop an effective treatment strategy.

3. Provisional Diagnosis 📝

Based on the assessment, we'll establish provisional diagnoses to guide our treatment approach. Our goal is to provide you with a clear understanding of your condition and the steps needed for recovery.

4. Personalised Treatment Plan 📅

With your diagnosis in mind, we'll devise a personalised rehabilitation and treatment plan specifically tailored to address your needs and goals. Our holistic approach considers all aspects of your health and well-being.

5. Hands-On Therapy ✋

During your session, you'll experience hands-on treatment from our skilled practitioners. We utilise manual therapy techniques to relieve pain, improve mobility, and promote healing, ensuring you receive the highest quality care. These may include soft tissue mobilisation, dry needling, shockwave therapy, joint mobilisation & manipulation - depending on your diagnosis and what aligns with your treatment plan.

6. Education and Empowerment 🎓

Finally, we'll educate you about your condition, empowering you with the knowledge and tools to actively participate in your recovery process. Together, we'll work towards achieving your optimal level of function and mobility.

If you have private health insurance please bring your member card. 

Please bring appropriate clothing (short) for knee and hip assessment.

If you have a GP referral please bring it to your appointment or arrange for your GP to fax or email it to us prior to your appointment. 

Further, if you have any relevant test results such as x-rays or an MRI bring these with you or send them to our email: info@backontracksportsphyiotherapy.com.au

We are open 7 days a week so whilst availability does vary, in most instances, we should be able to arrange an appointment for the same day, or certainly within 24 hours.

Please phone (03) 9885 8456 or alternatively, you can make an appointment online here.

Payment is required at the time of the consultation. The clinic accepts cash and credit card (credit card surcharges apply).

HICAPS

Claim your Health Insurance rebate on the spot.

Medicare

Talk to your GP about a possible referral under the Enhanced Primary Care scheme, giving you 5 partially covered treatments for chronic conditions per calendar year. 

TAC/Workcover

While we no longer work directly with these bodies, TAC and Workcover can reimburse back a portion of the cost of our consults. 

Back on Track Sports Physiotherapy requires a minimum of 24 hours notice of an appointment cancellation or rescheduling in order for you to avoid a late cancellation fee.  

Missed appointments will incur a full consultation fee.  

We are committed to providing exceptional healthcare to our clients. We have waiting lists for our clients and as such, we strongly encourage you to commit to your appointment. If you are unable to do so, please advise us in an appropriate time, so that other clients may be offered your appointment time.

In many cases, you can see a physiotherapist without a referral. However, some insurance plans or healthcare providers may require a referral. Check with your insurance provider or healthcare professional to understand their specific requirements.

Appointments typically last for 30 minutes. However, this can be extended to 45 or 60 minutes at an extra cost. 

Please ask our friendly reception staff if you would like an extended appointment.