Preferred Provider Schemes: Why We Offer It for Some Practitioners

Preferred Provider Schemes: Why  We Offer It for Some Practitioners


At Back on Track Sports Physiotherapy, we aim to provide all our clients with high-quality care tailored to their individual needs. We understand the convenience that preferred provider schemes offer to some clients, and as such, we are pleased to offer this option for selected practitioners, including Sophie, Vicky, and Bing for the following health funds:


• HCF •Bupa •Medibank• nib


Why Are Only Some Practitioners Preferred Providers?

As a client, being treated by one of our preferred providers ensures you can take full advantage of your health fund benefits while receiving exceptional care tailored to your needs.

However, preferred provider schemes come with specific conditions and limitations that impact how we can deliver our services. To maintain the highest standards of care, this option is not available for all practitioners. Here’s why:

1. Flexibility in Service Delivery:

Preferred provider agreements set strict limits on consultation fees and reimbursement rates. For some practitioners, this can create constraints on appointment duration and treatment options. By limiting this to selected practitioners, we ensure the flexibility to deliver premium services and longer consultations for others without compromise.


2. Maintaining Quality Standards:

All our practitioners meet rigorous professional standards, but preferred provider schemes do not assess clinical experience or expertise when accrediting providers. To uphold the clinic’s values, we’ve decided to offer this option where feasible, without impacting overall quality or the client experience.


3. Diverse Client Needs:

We recognise that some clients prefer the benefits of lower out-of-pocket expenses offered through preferred provider schemes. By offering this option selectively, we can cater to those needs while ensuring other clients have access to the specialized, tailored services of our entire team.

Your Options

If seeing a preferred provider is a priority for you, feel free to book with Sophie, Vicky, or Bing. Otherwise, you can choose from our full team of highly skilled practitioners and access rebates through your private health insurance with Extras cover. 

Our team remains committed to delivering exceptional care to every client, regardless of the scheme or practitioner you choose.

For any questions or further clarification, please don’t hesitate to contact us.

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